Hotstripe Casino

Really rude customer service! Rude, doesn't help, only accusing everyone! If you play, do not take any bonuses! As above stated they will decided do they pay all your winnings or not at all, no reasons, T&C doesn't apply to them. So only good advise is do not play here!

This casino is unsure of knowing how to read their own promotion terms and conditions. They seem to think a deposited bonus percentage is a no deposit bonus. I would not recommend this casino at all.

I checked in at the casino. Play no deposit bonus, make your deposit with skrill. I ordered a withdrawal. Withdrawal of funds received. A few hours after the withdrawal of funds, I made a new deposit. The second was the size of a deposit of 55 pounds 06.10.2015. Gain is 150 pounds.
On the same day I ordered to pay in the amount of Skrill 148 pounds. It has been more than 7 days, but the withdrawal, I did not receive. I write letters to the support, but the response from them did not get. According to the terms and conditions of the casino conclusion had to be processed within 48 hours. That did not happen. What is the reason for the delay, I can not understand.
Support staff do not respond to my letters. Help solve the problem. I just sent in my account skrinshet Skrill and skrinshet my profile in the casino, but never received a reply

I played the no deposit bonus. He made a deposit and ordered the payment. The payment will be sent within 24 hours. After I made a deposit with a further 1 Skrill. Deposit Bonus is not received. Winning more than $ 550. Order the payment, but for more than 10 days I do not get it. In the history of the payment transaction is in the processing status. When asked about the timing of processing support is not responding. I submit a screenshot of my Account, but the response from our support is still not received.
PS .: good casino, liked game in the casino, good bonuses, but the casinos have problems with payments and support service. The complaint is not made out, hoping to solve the problem without complaint. Help !!!

Many of wins. Many slots. Good design. Big bonuses. Bad work support.

I can not get a withdrawal for 6 days. I made a deposit of £ 50, and ordered the payment. Already 6 days I'm trying to contact support, but do not get a reply from them.

Nothing!!! I won 10000 euro, but they will not give me the Money:-(((

I deposited 50 euro, and was promised a 200% bonus.I got only my 50 euro to play with, and when they were used, Jesse said I only could play the promogames with the rest (the bonus money). They had requirements. I played for a long time and won 10000 euro... I thought. But when I reached 10000 euro, I suddenly had only 10 euro in the account.
I asked Jesse what happened, and he said I could win only 50 euros in the promo games. I am sooo disappointed. I have never experienced this before, and I have played many casinos.
The promo game was Fruitman.
The casinos have so many different rules, and I thought I would get to play with. Jesse was rude and asked me what my problem was too.
I have tried to read the terms and conditions, but I can't find anything saying that you can play only promo games with the bonus, and that the max win when you have wagered was 50 euro.

Hotstripe is a casino that was recently added to AskGamblers. They have very interesting software combination- Microgaming, NextGen gaming, Betsoft and Amaya. The actual game selection isn't very wide but they have a little bit of everything, which in my opinion is good.
They offer 50€ no deposit bonus for new players and to be honest, that is an amazing bonus offer. I didn't know about the wagering requirements, but I still signed up. After I verified my email, bonus money was immediately added to my account and what is good- even though I didn't know the exact rollover requirements, there was a wagering meter which showed the percentage you have wagered. They had live support but they were offline so I just decided to not think much and see how my luck goes.
I had a really nice impression about them and at first I started to play 300 Shields slot. I played with minimum bets for 100 spins and my balance dropped for 10€, I had 2 scatters multiple times but nothing more than 4 x bet winnings. After that I went to play Immortal Romance. I played with 0.60€ bets and played about 100 spins, I had really small winnings, 2 scatters and once 5 of a kind. When my balance reached 24€, I switched to Dr. Watts Up. I really like this game, on the first spin I got bonus round and since I was playing with 60 cent bets, I won 12€. I got 2 other bonus rounds but with lower winnings.
My balance went up and down but when it reached 16€ I finally went to Break Da Bank again slot. I played with 27 cent bets and nothing happened. The game was in a dead mode and I couldn't get higher than 0.06€ win. When I had only few euros left, I finally triggered free spins round. I even got about 5 extra spins but it was the most frustrating free spins round I've had in a long time- I won 0€. An absolute 0 from around 20 spins! Then I lowered bets to minimum and played until my balance was completely gone. I had managed to clear about 6% of wagering.
Overall I had a fun time at Hotstripe casino and I think they are decent. I would like to see bigger game selection. I really liked their welcome deposit bonus and I took it as well, but had no luck and lost. But great job with the no deposit bonus offer, it is a great way to introduce themselves to new players.

I joined Hotstripe casino today. This casino offers a Mirogaming, Betsoft, Amaya and NextGen Gaming games. Besides to casino, they also offer Sportbook and Live Casino. Also soon on offer will be a Bingo game.
The reason why I joined this casino is that here at AG I found that this casino has fast cash-outs process and interesting welcome bonus of 200% on the first deposit. But when I visited their site I found that Hotstripe has one more welcome bonus in the offer. It is a bonus of 50 euros without deposit. Of course free chips are the best way to try out a casino.
Their website looks nice and the navigation is easy but I think some information is missing. Let's say I failed to find any information about their welcome offer. I did not know whether the bonuses are cashable, how big are the wagering requirements, in one word, nothing.
Hotstripe does not offer live chat but offers something similar to that. I clicked on the tab that says "Leave a message". Then I got pop up window and I have sent a message. More than an hour has passed since then and I still have not received any response to my question.
Anyway, I had 50 euros bonus money. I started with Microgaming slot game called Tomb Raider - Secret of the Sword. I started with a bet of 0.3 euros per spin and later I tried it first with a bet of 0.6 and then with a bet of 0.9 euros per spin. After this game I tried on a few more Microgaming games and then I moved on Betsoft games. It took me less than one hour to lose all the money, but for that time I had a good fun and tried some 6-7 Microgaming and Betsoft slot games. For Hotstripe casino I give 6 out of 10 possible stars.

I tried this casino last week, I opened my account here, played few times and so far I am very satisfied with them. I opened account here because of that bonus. No deposit bonus of 50$ is nice offer to try their casino and great thing is that you can play all games with this money. I am big fan of football and sports in general so I was looking for some game in that way and I found few very interesting games.
Virtual football and virtual world cup are games which I like the most. That is something new for me I must admit and I didn’t found that games on any other casino. You have all kind of leagues, fixtures are in every 3 minutes and you make bets. After playing a little I checked does that games count in my wagering requirements and they do. It is very exciting but I must tell you that I lost all my no deposit bonus on these games. I didn’t try anything else but those games.
So first time was very funny and I decide to make deposit next day. I enter all details in my account (when you open account you don’t enter all details) make deposit took 200% bonus and start playing. This time I was playing some slots first like avalon, mega moolah, aztecs treasure and all game works great. I didn’t have any luck than I returned to virtual football and lost all my money.
I think that is great site, they also have poker and sportsbook and even live casino which is great and I will definitely go back to this casino. Only thing that bothers me is that this casino is new and I don’t know anything about their payout department, are they safe and reliable but at the first look I think that they are fine but I didn’t have cashout here yet so I can’t confirm that.

Their customer support should be online on chat more often. They respond on emails very fast I must admit but I think that if you have some issue it is easier to contact them on live chat but they are often offline.
Also their site is too simple. I don’t say that is ugly but they should work on that to put more details to make it look professional.

200% bonus is always good, great gaming offer, great games.

Your description is wrong, this casino only has VISA deposits, the other methods are not available!!! Please fix this!

Always searching for some new casinos, especially wit free bonuses or free spins, that way I came across HotStripe Casino, another casino with my favorite software Microgaming one. Actually they have other games software which I rarely play. When I saw this casino for the first time and see what kind of offer they are running, first I thought it’s not possible. The reason I thought that, because they were running 50$ free chip just to join their casino and become their member.
I tried to google a bit, so I could find something about this newly added casino, so searching I couldn't find anything. I was a bit surprised, because I have not seen offer such as this one, that big free chip of 50$, but when I opened the casino they had that promo officially on their website, so of course I was more than interested to take advantage of their offer.
I opened my account, but the free bonus isn’t at my account as I remember it says that the free chip will be in my account in 24h. Well it only past few hours when I got email that the free bonus is in my account, ready so I could use it. Right away I signed in and yes, the free bonus was on my account. I was thinking what to play, yes they had my favorite slot there Immortal Romance game, but not having luck lately in that game I decided to play some other game from the other providers.
Seeing many games from WGS software, NextGen Gaming, having BetSoft which are not my interest, I decided to play Dolphin Reef slot, because lately I have been playing this game a lot and had some nice wins on it, so that was the reason to try this game here. After spins or so, right away I triggered the free spins feature, was playing with 0.40 cents and won around 32 euros, well that's was really nice hit after few spins.
Then I continue to play the same game, but this time I raised my bet to 1 euro and after several minutes I almost lost all my balance, having only 19 euros. The minute I lower my bet to 0.40 cents I triggered the free spins feature again, but this time I won around 15 euros. So basically my account was going up and down all the time, till I lost all of my balance. I had really good time there, playing more than 1 hour, but I doubt I wager the bonus.
So far they seem as a nice casino, they have Curacao license, still didn't deposit there, so I will wait for other players, what they will say, especially from some depositors, because I liked the casino, so would really like to know what’s their cashing out time frame.

Great slot games. Lots to choose from. Quick response time to emailed questions.